Refund policy

Return Policy

At Supernova Fireworks inc., we take pride in providing high-quality products that perform exactly as expected. Please review our return policy below:

All Sales Are Final
Once your order has been processed and delivered, all sales are considered final.

Damaged or Non-Functioning Products
If you receive a product that is damaged or does not perform as expected, please contact our office at 705-934-1313. Our team will be happy to discuss the issue and guide you through the next steps.

Our “No Dud Guarantee”
We stand behind every product we sell. Our No Dud Guarantee ensures that every item you purchase will perform properly—giving you confidence that your show will be nothing short of spectacular.