Frequently Asked Questions

Can I place an order over the phone?
Yes! To order by phone please call us @ 705-304-6267 and our sales associate will be ready to take your order. If you receive the office voicemail please leave a message with the date, time you called, best number to reach you and the date of your event. Please wait to give us your order until you speak with one of our staff directly.

​Who can buy fireworks?
Anyone with a residency in Canada and who must be 18 years of age or older. By purchasing fireworks through this site you verify that you are at least of 18 years of age. It is also your responsibility to check your local municipality requirements/restrictions on storing fireworks/shooting fireworks shows.

Do I need to be available for signature upon delivery?
Someone over the age of 18 appointed by the customer must sign upon delivery by our courier.

​How long will my delivery take to arrive?
Orders ship same business day as ordered and will arrive within 1-3 business days from the time of ordering. Please note in northern places in Ontario, Maritimes, Quebec, and prairies please allow 3-5 business days. Additional shipping charges may apply.

How much are delivery fees?
Orders over $250 qualify for free shipping in most places throughout Ontario. Orders below $250 are subject to a minimum $25.00 shipping fee. Beyond destination charges may apply in some areas.

Is your website secure?
Absolutely! All payment methods are handled through PayPal’s Services. Any information collected including your name, phone number, email, address, and credit card will not be given to a third party. Any information collected on this website will not be shared, sold or made available to any third party.

How is my discount calculated?
All discounts can be found already calculated throughout the website! We are committed to bringing you’re the very best products for the very best price! Any coupons for free fireworks can be processed in your shopping cart before the order is placed. All wholesale customers must have a business number or to benefit as a large customers the minimum order is $1’000.00 after wholesale prices to qualify for wholesale pricing. Please contact our headquarters for large orders to obtain wholesale pricing.

What is the return policy?
Once your order has been processed and delivered all sales are final! When it comes to duds or damaged products please report to our office @ 705-304-6267 and we will be more than happy to discuss details about the steps to take from there. Our no dud gaurantee will give you peace of mind that all items you pay for will shoot and make for a great show!

Further Questions???